Rental models
Organise product use as a service.
Nio-beheer develops specialised rental and lease propositions with their own customer, contract and logistics processes.
Rental needs a complete operating model
A rental proposition combines product selection, availability, customer information, contracting, payment, delivery, return, inspection and follow-up. These steps are designed as one customer and operational flow.
Public example
Autostoeltje-leasen.nl is a specialised consumer concept within this activity and has its own market-facing website.
Separate proposition, central organisation
Specialised labels can keep a focused customer experience while platform development, commercial organisation and operational learning remain connected within Nio-beheer.